Crafty Syntax Live Help allows you to monitor visitors as they are browsing the site and proactively open a chat session with the visitor. You can monitor the Web pages that are being visited, chat with multiple clients at once in the same screen, and more. Other features include eiter text based database or Mysql database, chat notification, user is typing message, multiple chat sessions and multiple operators.

It is a multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Is in PHP and uses either Mysql or Text based database . Other features include AUTO INVITE!, referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators. runs on your server and is open source GPL.