Smedia offers multiple peering points with providers such
as Time Warner, Level 3, BellSouth and plans to
soon expand into even more networks. We have multiple OC-48
fiber-optic rings delivering OC-3 pipes, T-3's, and T-1's. We are one of Time Warners top 10 network providers. Our routers run HSRP (Hot Swappable Routing Protocol) to
make certain that data can be routed in the unlikely event
of a router failure.
Security
Smedia dedicates a significant amount of time and resources
to data center security. Our systems are subject to rigorous
and continuous security checks. Our Network Operation Center
(NOC) is locked and alarmed 24 hours a day. All personnel
must produce valid pass cards to gain access. Located in
Charlotte North Carolina, the data center is very unlikely
to be subject to earthquakes, rolling power outages, blizzards,
tornadoes, hurricanes or acts of mass destruction, unlike
many other of our competitors.
Reliability
sMedia'sdata center has state of the art IP architecture
to guarantee that each of our web servers operates as efficiently
and dependably as possible so that your web presence is
delivered reliably.
Redundancy
Smedia has dual-redundant outlets to assure uninterrupted
service and connectivity. In case of failure by the local
utility company or other circumstances beyond our control
there is a battery backup connected to each power grid that
will provide 100 minutes of clean, uninterrupted power.
On-Site Generator In the unlikely case of a complete power
failure, we have dual 700hp turbocharged diesel back-up
systems on both grids and available immediately in case
of a total power failure. This system is designed to provide
three plus days of backup power. Precision Environment Our
servers are kept in a secure, static electricity controlled
environment kept at a strict 65 degrees. The air is constantly
being filtered to capture fine particles of dust and other
contaminates. A sophisticated fire-suppression system is
in place, in the improbable event that a fire would start.
Bandwidth Utilization
Smedia currently has a large surplus of bandwidth capacity,
even during peak hours. We have the ability to accommodate
the largest bandwidth spikes associated with even the most
popular web sites.
Main NC Facility Location
900 Center Park Drive
Suite A
Charlotte, NC 28217-2924 sales@smedia.info
Other Facility Information:
Our hosting facility is monitored 24 hours a day by a zone
based security system. Clients granted access to our facility
are aware video may capture them while on premis, and their
access and activities are logged. We reserve the right to
limit access only to inviduals we have cleared for authorized
access. We may require proof of identiy and maintain our right
to refuse entry to our facility to anyone for any reason.
To inquire about billing issues, sales, or any other questions
or comments you may have about SMedia.info, you are welcome
to email info@smedia.info
and your inquiry will be routed to the appropriate department.
