Obtaining Technical Assistance:

For Hardware, Connectivity, Server Stability
A) Phone: +1.704.643.8330 x208 (ServersUSA clients normal hours)
B) Phone: +1.704.643.8330 x202 (ServersUSA hardware emergency 7x24 hours)
C) pagenoc@serversusa.com (If you have left a message after hours on ServersUSA 7x24 line, we request you also send an email)
D) Cell: 262-206-3996 (If above pritorities of support fail to satisfy you)

For Software, Scripting, Web Site Programming
A) Phone: +1.262.206.3995 (ServersUSA software clients normal hours)
B) Phone: +1.262.206.3995 (ServersUSA software emergency 7x24 hours)
C) support@smedia.info (If you have left a message after hours on ServersUSA 7x24 line, we request you also send an email)
D) Phone: +1.704.643.8330 x202 (ServersUSA hardware emergency 7x24 hours)

Map to North Carolina Facility:

Main NC Facility Location
900 Center Park Drive
Suite A
Charlotte, NC 28217-2924
sales@smedia.info

Other Facility Information:

Our hosting facility is monitored 24 hours a day by a zone based security system. Clients granted access to our facility are aware video may capture them while on premis, and their access and activities are logged. We reserve the right to limit access only to inviduals we have cleared for authorized access. We may require proof of identiy and maintain our right to refuse entry to our facility to anyone for any reason.

To inquire about billing issues, sales, or any other questions or comments you may have about SMedia.info, you are welcome to email info@smedia.info and your inquiry will be routed to the appropriate department.