What is openCRX?
- openCRX is an Open Source Standard Solution for CRM
(CRM = Customer Relationship Management)
- openCRX is highly interoperable and easy to integrate with
existing applications (protect your previous investments)
- openCRX is component-based and therefore easy to extend
- openCRX is customizable so that it fits your particular needs
- openCRX is highly scalable (thousands of concurrent users)
- openCRX is secure (e.g. suitable for financial institutions)
- openCRX is platform-neutral (various deployment scenarios)
- openCRX is vendor-independent
OpenMDX
The leading MDA development and runtime platform supporting state-of-the-art software architecture patterns like SOA, AOP, GP, EAI applications built on openMDX are highly scalable and platform-neutral all features of the underlying platform (e.g. J2EE, CORBA, WebServices) are available in openMDX
CRM Functionality
Account and Contact Management
Product Management
Marketingmanagement
Sales Process Management and Controlling:
Leads, Opportunities, Quotes, Orders, Invoices
Interaction and Workflow Management
Activities: Meetings, Sales Visits, Phone Calls,
Faxes, E-mails, SMS, MMS, Mailings, Reporting
Customizations and Extensions Customizations
Screens
Reports
Code Tables
Customer-specific Components/Extensions
Helpdesk & Support
Facility Management
Project Management
openCRX is an extremely interoperable CRM-Suite. External systems are easily
integrated with adapters and you can access openCRX with a wide range of
common technologies: EJB, CORBA Services, WebServices.
openCRX is a highly scalable CRM-Suite that runs on all widely used platforms.
Changing the platform does not require any changes to the application layer.
Positioning of openCRX
Security
All Security-Policies (read, write, etc.) are under the control of
the Security Plugin (in cooperation with the security provider
on the server-side)
SDK (Software Development Kit)
openCRX Server's API (JMI - Java Metadata Interface) all core models of openCRX (including description) develop your own importers and exporters write your own programs or even a new openCRX client program against the API of the openCRX servers extend existing openCRX components or extend the openCRX model and develop new components
Summary
openCRX is an Open Source Standard Solution for CRM
with extremely low total cost of ownership (TCO).
openCRX is secure
openCRX is extensible
openCRX is customizable
openCRX is interoperable
openCRX is highly scalable
openCRX is platform-neutral
openCRX is vendor-independent
